We're so outstanding upset with this kind of mis-cure and bad management by American Airlines and won't ever fly you yet again.
My other dilemma is that the meal vouchers that I've obtained weren't enough!!! They only gave me $32, for 3 meals! That isn't more than enough to try to eat a meal any where in LA, or wherever during the airport. I am predicted to get a few meals outside of $32 below on the lodge? Not possible!!!
On our last trip the leg on the vacation from lax to Dallas was the worst I’ve ever had .The seating was so limited I could not read through a magazine as a result of tightness of the seating I believe the aircraft was an A 320 ,make sure you Make contact with me you will find a couple items concerning the service generally,thank you, Brian Galbally
I take pleasure in you might be dealing with a merger and several workers might be a lot less than thrilled, but this attitude shouldn't be evident on your shoppers who are only contacting to have some help.
I just lately had a flight cancelled by American Airways and stood in a very line for 45 minutes to get rebooked on One more flight. I was stunned to see the gate brokers did not Possess a perspective into your accessible USAIR flights.
I can not believe that you board travellers before doing all of your checks over the airplane. Leaving your prospects trapped for over 2 hours without any to little facts is total bullshit. While you are generally similar to each individual airline Within this regard, it’s only not suitable to treat your consumers this way.
Whenever we boarded flight 556 in monte go bay these days we have been the 1st folks inside our area on the cabin and we seen a backpack tucked guiding row eight without human being everywhere that it belonged to . We pointed it out to a person by having an AA uniform who gave the impression to be a passenger and he was pretty rude expressing it belongs to an AA worker and clearly I must haven't been on such a plane just before. My partner And that i come to feel really awkward with this type of response from one within your staff members!!
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So, we landed in An additional town, stayed the night time there, then flew in Yet another Aircraft. We were all established to go, after which you can they advised us we couldn’t go anywhere due to “Mechanical Issues.
I'm sorry to say that our expertise at the AA counter in Newark was below stellar – Of The 2 consumer service reps for the counter assisting passengers checking in, one committed her time to ONLY First-class travellers, and one other female appeared to do as very little as you possibly can – as well chaotic stressing about what Absolutely everyone else was doing – all except what she could BE accomplishing! As the road grew longer, the less fascinated she turned, and her attitude was horrific – It took us less time to get to the Airport than it did standing in line to examine in! (in excess of one hour with only 4 men and women in front of us). By the point we stepped up to the counter – a brand new representative acquired on board – we needed to “tranquil ourselves down†– you may imagine how one other forty or so men and women began to experience driving us! As you constantly attempt to inform us, you “care†in regards to the passenger, which unique could use a little Angle adjustment – or locate her Yet another position!
There was no gate original site ready for us and we waited a hour prior to just one was All set. Which was not what we predicted.
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What I choose to question from American Airlines is can you fellas please waive this cost for us. I realize I identified as in right now and paid the various, but if you men can please help us out, that might indicate quite a bit for our household On this vacation.